contact

Legal
Service Delivery

We are your trusted advisor for legal tech solutions

Resilience
Management

We will help you make your organization more resilient using low-code technology

Governance,
Risk & Compliance

We are the partner to digitalize your GRC workflow

Book our AI Workshop for Legal Ops

Enable Legal Ops team and decision-makers to get value from AI in our practical workshops “ChatGPT for Legal Ops” and “Prompt Engeneering for Legal Ops”

Duration: 2 days
Deliverables: Library of Use Cases for Legal Ops and Services, Workshops materials, strategic roadmap and executable project plan

Resilience Management Solutions

Resilience Planning Workshop

Customer has better understanding of what Business Resilience Management System (BRMS) offers, has initial understanding of the gaps and requirements to implement BRMS, its objectives, resource requirements, timing, expected outcome in the context of Customer’s organization.

Top Management can select what elements of BRMS to implement and approve initial scope for an engagement with Teiva Systems.

Implementation of the holistic Business Resilience Management approach, allows managing and responding to all the 4 main groups of the risks (ISO31000), i.e. Financial, Compliance, Operational and Strategic.

Governance, Risk & Compliance

Customer receives implemented and rehearsed Governance, Risk and Compliance (GRC) system, with processes automation, educated personnel and initial readiness of the Company to consider certification to the international recognition standards, like e.g. ISO 27001, 22301, 31000, 45001 and others.

Customer also receives all the report (audit of readiness, business impact analysis, risk assessment, mitigation plans, rehearsal report, future GRC development and automation proposals from Teiva Systems Experts).

As an additional option, Teiva System’s experts can offer development of the respective policies and procedures to govern above mentioned management system.

Properly implemented, tested and maintained GRC ensure mitigation of multiple risks, such as compliance, financial loses, customer and opportunity loses, operation disruption, strategic company existence.

Business Continuity Management

Customer receives implemented and rehearsed Business Continuity Management System (BCMS), with processes automation, educated personnel and initial readiness of the Company to consider certification to the international recognition standards, like e.g. ISO 27001, 22301.

Customer also receives all the reports: audit of readiness, business impact analysis, operational risk assessment & mitigation plans, business continuity plans, rehearsal report, future BCMS development and automation proposals from Teiva Systems Experts.

As an additional option, Teiva System’s experts can offer development of the respective policies and procedures to govern above mentioned management system.

Properly implemented, tested and maintained BCMS ensures continuity of company operations following the disruptive event, minimizing financial loses, customer and opportunity loses, compliance related impact, personnel dissatisfaction and overload.

Risk Management

Customer receives implemented and rehearsed Risk Management System (RMS), with processes automation, educated personnel and initial readiness of the Company to consider certification to the international recognition standards, like e.g. ISO 27001, 31000.

Customer also receives all the reports: audit of readiness, broader risk assessment & mitigation plans, future RMS development and automation proposals from Teiva Systems Experts.

As an additional option, Teiva System’s experts can offer development of the respective policies and procedures to govern above mentioned management system.

Properly implemented, tested and maintained RMS ensures that company identifies, mitigates and manages broad range of risks (financial, operational, strategic and compliance – ISO 31000). The approach is holistic and efficient.

Incident Management

Customer receives implemented and rehearsed Incident Management System (IMS), with processes automation and educated personnel.

Customer also receives all the reports: audit of readiness, future IMS development and further automation proposals.

As an additional option, Teiva System’s experts can offer development of the respective policies and procedures to govern above mentioned management system.

Proper incident management system allows to identify, register, assign and properly respond to the incidents (IT disruption, operational issues, personnel related incidents) in an efficient, controlled and automated way.

Crisis Management

Customer receives implemented and rehearsed Crisis Management System (IMS), with processes automation and educated personnel.

Customer also receives all the reports: audit of readiness, future Crisis Management development and further automation proposals.

As an additional option, Teiva System’s experts can offer development of the respective policies and procedures to govern above mentioned management system.

Properly identified and documented Crisis Response Structure allows to act quickly and efficiently in the situation of the crisis, which in turn minimizes financial, reputational, customer and employee impacts.

IT Disaster Recovery Management

Customer receives implemented and tested IT Disaster Recovery Management System (DRMS), with processes automation, educated personnel and initial readiness of the Company to consider certification to the international recognition standards, like e.g. ISO 27001, 22301, 31000.

Customer also receives all the reports: audit of readiness, IT risk assessment, disaster recovery and continuity plans, risk mitigation action list, DR test report, future DRMS development and automation proposals from Teiva Systems Experts.

As an additional option, Teiva System’s experts can offer development of the respective policies and procedures to govern above mentioned management system.

Properly implemented, tested and maintained DR Plans ensure that company identifies, mitigates and manages broad range of Technology and Data related risks in order to avoid financial, operational, and compliance impact. The approach is holistic and efficient.

Governance, Risk & Compliance

Compliance Cockpit

The Compliance Cockpit provides a user-friendly working environment for daily tasks, making complexity manageable. Gain an overview of the information relevant to you, such as key compliance risks, compliance controls, and tasks for their execution, or distribute tasks within the compliance organization or to other individuals in the company. ServiceNow’s unparalleled integration capabilities make this process easier.

Policy Management

Policy Management offers you an essential tool for implementing the connection of your Risk Management with the ICS or your other control and risk treatment measures. Automate many recurring processes, use consistent workflows for the entire lifecycle of your policies and collect evidence of compliance automatically.

Implementation of the Supply Chain Act

Many companies will have to implement the provisions of the Supply Chain Due Diligence Act (LkSG) in the future. Get on board with digitalization here as well and make the most of ServiceNow’s technical capabilities, such as workflows and automation for the analysis and evaluation of the supply chain, a day-to-day view of relevant risks based on data, or integration of relevant controls into the (digitalized) IKS/ICS.

Precaution against bid rigging

Public tenders make up over 10% of Europe’s GDP. Anti-competitive supplier agreements are globally banned, especially under German law (sections 298 of the German Criminal Code, StGB, and sections 97 and 124 of the Act Against Restraints of Competition, GWB).
Teiva GRC integrates bid management with Enterprise Risk Management (ERM) and Internal Control Systems (ICS) for global procurement compliance. We assess bid rigging risks, access legal regulations, and minimize anti-competitive risks. Our integrated approach ensures transparent responsibilities, compliance training, and policy updates for future-proof solutions.

Data Retention and Deletion

In collaboration with Teiva Systems, a solution has been developed to manage sensitive data within the Legal & Compliance service catalog. It ensures the storage and timely deletion of this data on the ServiceNow platform in accordance with the company’s rules and policies in each country.

Legal Service Catalog Localization

In collaboration with Teiva Systems, a solution has been developed that allows custom service catalogs to be localized into multiple official languages of the client, depending on the user’s profile.

Technology Risk Assessment

In collaboration with Teiva Systems, an application has been developed in ServiceNow that enables the proposal of new technologies, projects, and tools, verifies them through Maintenance Risk Assessment (MRA) procedures, and makes the process transparent and user-friendly according to defined roles.

Compliance Cockpit

Policy Management

Implementation of the Supply Chain Act

Precaution against bid rigging

Data Retention and Deletion

Legal Service Catalog Localization

Technology Risk Assessment

Approach

We combine deep expertise from various governance, risk and compliance areas with a strong ability to design and implement business processes and solutions on the digital platform. We leverage our partnership with ServiceNow and deliver solutions on the NOW platform. In addition to our domain-specific teams, the extensive expertise of technical teams enables us to harness all the platform advantages in products and use cases.

The goal is to provide solutions with simple and clean user interfaces so that our customers can truly focus on their work and get the solution ‘on the road.’ Furthermore, we offer comprehensive support throughout the entire cycle, from solution and platform consulting to implementation in code and low/no-code scenarios, to operational support for our solutions.

Our Experts

Oleksandr Moskal

Expert in Business Resilience

The landscape of threats is constantly evolving as the world progresses, and business resilience must keep pace and adapt.

learn more >>

Dr. Josef Meran

Compliance Expert

I aspire to help companies and institutions turn compliance into a competitive advantage by merging innovative concepts with…

learn more >>

Taras Koval

Legal and Compliance Consultant

Change is a fundamental law of nature that we constantly encounter.

learn more >>

Oleksii Konakhovych

Head of the Delivery Center

I am inspired by the opportunity to build process design and platform architecture, leveraging years of experience to stay…

learn more >>

Torben Hardt

IT-GRC

Computers are meant to make our lives easier. This thought has been driving me since I learned to program computers…

learn more >>

Jürgen Schöneberger

Project Coach

People work, engage in processes, communicate, and withhold information.

learn more >>

Strategic Partnership

Location: Santa Clara, California, United States
Founded: 2004

ServiceNow, Inc. is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations.

Location: Germany
Founded: 2016

We find intelligent solutions for complex legal processes and transform them into simple digital products. Smartvokat designs and develops innovative solutions for the digitization of legal, compliance, and regulatory processes. Our experts provide comprehensive consulting support in all phases of the digital transformation journey. In collaboration with Teiva Systems, we implement new and improved user experiences in the Legal and Compliance domain.

Blog

GPT-4 Turbo: Legal Tech’s Game-Changer.
OpenAI introduces GPT-4 Turbo, a game-changer in legal tech.
read more >>
75 Years of Artificial Intelligence: How Language Models Revolutionize Legal Tech
AI's Evolution: From Memory-Limited Beginnings to Shattering the Turing Test
read more >>
How GPT-4 Mastered the Entire Bar Exam, and Why That Matters for Legal Tech
The Revolution in Legal Tech: GPT-4's Triumph in the Bar Exam
read more >>

Talk with our technology expert

Dach region (Germany, Switzerland & Austria)

Kostya Bazanov

Co-Founder & Director at Teiva Systems Germany

My Credo

My vision is to create resilient digital workflows rooted in meaningful business objectives and enabled by technology.

My Role

As a ServiceNow Solutions Architect and trusted technology consultant, I have been assisting clients since 2011 in establishing scalable ServiceNow platform governance, reliable solution architecture, and effective implementation.

Educational Background

Computer Engineering at the University of Applied Sciences in Cologne

Сontact

* Required fields

By clicking “Submit”, you agree that your data may be used by Teiva to contact you. Please find our Privacy policy here here